Step 1 foundation

CompTIA Tech+
CompTIA Tech+ equips aspiring IT professionals with essential knowledge and skills needed to begin building confidence in the tech industry.
This course covers foundational IT concepts through to infrastructure, networking fundamentals, operating systems, software applications, web browsing security and more.
- IT concepts, terminology and infrastructure
- Networking fundamentals, operating systems and applications
- Web browsing, configuration and security
- Software development concepts, data, databases and AI impact
Step 1 hardware and devices

CompTIA A+ 220-1101
CompTIA A+ 220-1101 is a foundational qualification for beginning a career working with modern information technologies.
It covers laptops, desktops, tablets and mobiles while building knowledge to troubleshoot networking and security issues across operating systems including Windows, Apple and Android.
- Mobile devices, networking and hardware
- Virtualization and cloud computing
- Hardware and network troubleshooting
Step 1 support operations

CompTIA A+ 220-1102
CompTIA A+ 220-1102 is designed for IT technicians interested in operational roles and technical support such as troubleshooting and solving IT problems.
The course covers operating system installation and configuration, expanded security, operational procedures and software troubleshooting.
- Operating systems and security
- Software troubleshooting
- Operational procedures
Step 1 networking

CompTIA Network+ N10-008
Networking is integral to business communication, collaboration and data protection across connected systems.
Network+ prepares you to design, configure, manage and troubleshoot networks, plus monitor wired and wireless environments for reliability and security.
- Design and implement functional networks
- Configure, manage and maintain network devices
- Segment traffic using switches and routers
- Network security, troubleshooting and virtualized networks
Step 1 security core

CompTIA Security+ SY0-701
CompTIA Security+ validates baseline skills needed to perform core security functions and pursue an IT security career.
It establishes core security knowledge and incorporates hands-on troubleshooting best practice so learners know how to address security incidents, not just identify them.
- Threats, attacks and vulnerabilities
- Technologies, tools, architecture and design
- Identity and access management
- Risk management, cryptography and PKI
Step 1 Cisco networking

Cisco CCNA 200-301
Cisco CCNA is the associate level in Cisco’s certification path and a first step in preparing for a career in IT technologies.
It validates knowledge in network fundamentals, network access, IP connectivity, IP services, security fundamentals, automation and programmability.
- Routing protocols, VLANs, STP and EtherChannel
- WAN technologies and QoS for voice, video and data
- SNMP monitoring and AAA management with TACACS+ and RADIUS
Step 1 Microsoft cloud

Microsoft Azure Fundamentals
Learn Azure, Microsoft’s cloud solution. As more businesses move to cloud, understanding cloud operation helps you become more marketable.
The course covers cloud computing fundamentals, compute, networking, databases, Azure solutions, administration, pricing, service level agreements and more.
- Cloud fundamentals and Azure architecture
- Compute, networking, CDN and storage
- Azure solutions, administration and pricing
- SLAs, exam preparation and review questions
Step 5 cloud administration

Microsoft Azure Administrator
Microsoft Azure Administrator AZ-104 develops expertise in implementing, managing and monitoring an organisation’s Azure environment.
You work across virtual networks, storage, compute, identity, security and governance while practising deployment through Azure portal, PowerShell, CLI, Resource Manager and Azure Active Directory.
- Azure overview, tools, identities and governance
- Azure storage and compute resources
- Azure virtual networks
- Azure monitoring and backup
Step 5 cloud infrastructure

CompTIA Cloud+
CompTIA Cloud+ is vendor-neutral training for IT professionals who need to deploy or migrate organisations to the cloud using efficient service and deployment models.
It also covers managing cost, compliance and security, while providing a solid foundation for vendor-specific certifications.
- Preparing and deploying cloud solutions
- Testing pilot project deployments
- Secure, compliant cloud infrastructure
- Identity, access, CPU, memory and storage planning
Step 5 enterprise networking

Cisco 350-401 ENCOR (CCNP)
Implementing Cisco Enterprise Network Core Technologies v1.0 is part one of the Cisco CCNP certification.
This exam tests knowledge of implementing core enterprise network technologies including dual-stack architecture, virtualization, infrastructure, network assurance, security and automation.
- Architecture and virtualization
- Infrastructure and network assurance
- Security and automation