Success story

Luke Francis moved into Junior Service Desk Technician

After completing the Network Engineer Traineeship pathway, Luke Francis progressed from General Laborer into a role at Verisure.

Placed September 2022 with structured training, practical support and a clear route into work.

Luke Francis

Before

General Laborer

Now

Junior Service Desk Technician

Pathway

Network Engineer

Luke Francis's journey

Why did you start the traineeship?

I started the traineeship because I had been growing tired of my former role, and desired a change of pace, and also an opportunity to apply and learn new skills.

What did you enjoy most?

I enjoyed the practical labs component of the traineeship most, and also some of the video explanations from the recordings.

What's your current role like?

My current role is busy at times, but not too stressful. I’m learning and developing every day with help from senior staff.

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