Success story

Nyasha Ngowe moved into Support Analyst

After completing the IT Technician Traineeship pathway, Nyasha Ngowe progressed from IT Associate into a role at AWSM Technologies Ltd.

Placed September 2020 with structured training, practical support and a clear route into work.

Nyasha Ngowe

Before

IT Associate

Now

Support Analyst

Pathway

IT Technician

Nyasha Ngowe's journey

Why did you start the traineeship?

I took a long career break and so it became challenging for me to secure employment. After 3 long months of searching, it finally dawned on me that I needed to refresh my knowledge and update my skills to improve my employability. I came across IT Career Switch as I was looking online which offered training that matched my area of expertise and covered various other relevant areas AND guaranteed a job after training which was very appealing.

What did you enjoy most?

I enjoyed the practical experience that comes with simulations, but the most interesting part of this traineeship was the flexibility of studying at my own pace and in the comfort of my home and still be able to care for my children and enjoy my personal life.

What's your current role like?

We are a professional development services company and as a Support Analyst my day to day job involves first line support to clients in various enterprises that use our products to help streamline their business operations, primarily accounting, payroll, and customer relations. At this stage I am still learning different areas and shadowing my team-mates, honestly, I am delighted with all the help and support I get from the entire AWSM team. It is so satisfying to be a part of such an amazing team of people.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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