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CompTIA A+ course overview.

The foundational IT support certification pathway for devices, operating systems, troubleshooting and operational procedures.

Included in selected IT Career Switch traineeships as part of a wider career pathway.

CompTIA A+ CompTIA certification course for IT Career Switch traineeships

Core support

A+

Globally recognised IT certifications covering support, networking, security, cloud and cyber operations.

Official breakdown source

Course price

£799.00

Standalone A+ course pricing. Speak to admissions if you would like to include it in a wider pathway.

Enquire about this course

CompTIA

Course provider

220-1201 and 220-1202

Exam/code

3

Related routes

What this course helps you build.

A+ is used across IT technician and cyber pathways to build hands-on confidence with the day-to-day support scenarios employers expect from junior technicians.

01

Hardware, mobile devices and networking

02

Operating systems and security

03

Troubleshooting and support procedures

What the official exam covers.

A+ is split across Core 1 and Core 2. Core 1 focuses on devices, hardware, networking and troubleshooting; Core 2 focuses on operating systems, security, software support and professional procedures.

Exam snapshot

  • Two exams required
  • Maximum 90 questions per exam
  • 90 minutes per exam
  • Passing scores 675 and 700

Core 1: Mobile Devices

13%

Laptop, tablet and smartphone setup, accessories, wireless configuration and mobile troubleshooting.

Core 1: Networking

23%

Ports, protocols, network hardware, wireless technologies and SOHO networking.

Core 1: Hardware

25%

PC components, storage, displays, peripherals, printers and device installation.

Core 1: Virtualization and Cloud Computing

11%

Virtual machines, client-side virtualization and cloud service concepts.

Core 1: Hardware and Network Troubleshooting

28%

Structured diagnosis for hardware, connectivity, printers and network issues.

Core 2: Operating Systems

28%

Windows, macOS, Linux and mobile operating system installation, tools and configuration.

Core 2: Security

28%

Access controls, encryption, wireless security, malware prevention and secure practices.

Core 2: Software Troubleshooting

23%

Operating system, application, mobile and security-related software issues.

Core 2: Operational Procedures

21%

Documentation, safety, communication, backup and recovery processes.

Breakdown based on CompTIA A+ certification overview.

Where A+ can fit into your career.

A+ is one of the most practical entry points for hands-on IT support careers and gives learners a recognised base for technical roles.

1

IT Support Technician

2

1st Line Support Engineer

3

Helpdesk Technician

4

Desktop Support Technician

Start your career

Turn support skills into a career route

A+ sits inside our IT technician, network engineering and cyber security routes because it builds the operational confidence employers expect.

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