Core 1: Mobile Devices
13%Laptop, tablet and smartphone setup, accessories, wireless configuration and mobile troubleshooting.
The foundational IT support certification pathway for devices, operating systems, troubleshooting and operational procedures.
Included in selected IT Career Switch traineeships as part of a wider career pathway.
Core support
Globally recognised IT certifications covering support, networking, security, cloud and cyber operations.
Official breakdown sourceCourse price
£799.00
Standalone A+ course pricing. Speak to admissions if you would like to include it in a wider pathway.
Enquire about this courseCompTIA
Course provider
220-1201 and 220-1202
Exam/code
3
Related routes
A+ is used across IT technician and cyber pathways to build hands-on confidence with the day-to-day support scenarios employers expect from junior technicians.
01
Hardware, mobile devices and networking
02
Operating systems and security
03
Troubleshooting and support procedures
A+ is split across Core 1 and Core 2. Core 1 focuses on devices, hardware, networking and troubleshooting; Core 2 focuses on operating systems, security, software support and professional procedures.
Exam snapshot
Laptop, tablet and smartphone setup, accessories, wireless configuration and mobile troubleshooting.
Ports, protocols, network hardware, wireless technologies and SOHO networking.
PC components, storage, displays, peripherals, printers and device installation.
Virtual machines, client-side virtualization and cloud service concepts.
Structured diagnosis for hardware, connectivity, printers and network issues.
Windows, macOS, Linux and mobile operating system installation, tools and configuration.
Access controls, encryption, wireless security, malware prevention and secure practices.
Operating system, application, mobile and security-related software issues.
Documentation, safety, communication, backup and recovery processes.
Breakdown based on CompTIA A+ certification overview.
A+ is one of the most practical entry points for hands-on IT support careers and gives learners a recognised base for technical roles.
IT Support Technician
1st Line Support Engineer
Helpdesk Technician
Desktop Support Technician
Start your career
A+ sits inside our IT technician, network engineering and cyber security routes because it builds the operational confidence employers expect.
A broad entry point into technology concepts, terminology, infrastructure, applications, data and security.
A practical networking certification covering wired and wireless networks, infrastructure, troubleshooting and security awareness.
A baseline cyber security certification covering threats, controls, incident handling, governance and secure operations.
Watch real learner journeys and explore what daily work can look like after placement.
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Thousands of learners have used IT Career Switch to build skills, gain confidence and move into a new role. Here are a few of the people who made that transition.
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