Success story

Jamie Wilkie moved into IT Help Desk Support

After completing the Cyber Security Traineeship pathway, Jamie Wilkie progressed from Courier into a role at Communicate Technology.

Placed December 2025 with structured training, practical support and a clear route into work.

Jamie Wilkie

Before

Courier

Now

IT Help Desk Support

Pathway

Cyber Security

Jamie Wilkie's journey

Why did you start the traineeship?

I started the Traineeship as I wanted a career that had exciting paths, and a bit more of the future than the position I was in. I didn’t know where to get started, and the Traineeship gave a clear path into what I wanted to do.

What did you enjoy most?

I enjoyed some of the hands-on approach you got within the course, it was also very helpful that I could be flexible with my time and pick it up when I needed to.

What's your current role like?

I’m currently working as a First Line Engineer at an MSP. Although there is still lots to learn, I feel I have a good foundation by doing the course. I’m really enjoying it and learning lots are looking forward to continuing on this path in the future.

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