Success story

Douglas Napier moved into IT Help Desk Apprentice

After completing the IT Technician Traineeship pathway, Douglas Napier progressed from Baker into a role at DAYSOFT.

Placed August 2022 with structured training, practical support and a clear route into work.

View this pathway Browse more stories

Before

Baker

Now

IT Help Desk Apprentice

Pathway

IT Technician

Douglas Napier's journey

Why did you start the IT Technician Traineeship?

I never really felt fulfilled in my previous job and was looking for a breakthrough into something I truly enjoyed. IT Career Switch helped me do just that and change my career for something that I do enjoy.

What did you enjoy most?

I enjoyed that it gave me well-rounded exposure to all areas of IT to prepare me for the field and topped off a lot of the theory with practical live labs. Also, it had plenty of mock exams and tests to put my knowledge to the test.

What's your current role like?

I’m really enjoying my current role it’s a dream come true, putting everything I have learned into real-life situations and getting to continue my learning and expand on my skills.

“

- Douglas Napier

IT Help Desk Apprentice

Follow this pathway

Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

View Traineeship page Enquire for this Traineeship Compare all Traineeships

Your success story could be next

Start your new career journey with IT Career Switch and train for a new role through one of the UK's leading job guarantee courses.

Start Your Career

← Pablo Cano San Román ← Back to all success stories Joe Crowton →

About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK. it career switch reviews, it training with job guarantee. job guarantee courses, it career switch reviews, it career switch traineeships, it career switch courses, it career switch cyber security, it career switch coding, it career switch data science, it career switch ai engineer, it career switch business analysis, it career switch accounting, it career switch project management, it career switch network engineer, it career switch it technician, it career switch digital marketing.

Cyber Security Traineeship - Cyber Security Course UK, Cyber Security Training, Cyber Security Certification, Ethical Hacking Course, CompTIA Security+, CompTIA Network+, Information Security, Security Operations Centre, Penetration Testing, Cyber Security Analyst, Cyber Security Career Change, Cyber Security Jobs UK.

Coding Traineeship - Coding Course UK, Software Developer Training, Full Stack Developer Course, Python Programming Course, Django Developer Training, Web Development Training, Backend Development, Frontend Development, Software Engineering, Junior Developer Training, Programming Qualifications.

Data Science Traineeship - Data Science Course UK, Data Analyst Training, Data Analytics Course, Business Intelligence Training, Power BI Training, SQL Training, Python Data Analysis, Data Visualisation, Data Scientist Career, Machine Learning Foundations.

AI Engineer Traineeship - Artificial Intelligence Course UK, AI Engineer Training, Machine Learning Course, Generative AI Training, Prompt Engineering, Large Language Models, Deep Learning Fundamentals, AI Developer Training, AI Automation Training.

Business Analysis Traineeship - Business Analyst Course UK, Business Analysis Training, Requirements Gathering, Stakeholder Management, Agile Business Analyst, Process Mapping, Business Process Improvement, User Stories, Business Analysis Certification.

Accounting Traineeship - Accounting Course UK, AAT Level 2, AAT Level 3, Bookkeeping Course, Accounts Assistant Training, Payroll Training, VAT Training, Financial Accounting, Accounting Qualifications, Finance Assistant.

Project Management Traineeship - Project Management Course UK, Project Manager Training, PRINCE2 Certification, Agile Project Management, Scrum Fundamentals, Project Planning, Risk Management, Project Coordinator Training, Project Delivery.

Network Engineer Traineeship - Network Engineer Course UK, Cisco Training, CCNA Training, CompTIA Network+, Routing and Switching, Enterprise Networking, Network Infrastructure, Network Administrator Training.

IT Technician Traineeship - IT Support Course UK, IT Technician Training, Help Desk Training, Technical Support Course, Service Desk Analyst, Desktop Support Engineer, CompTIA A+, IT Infrastructure Support.

Digital Marketing Traineeship - Digital Marketing Course UK, SEO Training, Search Engine Optimisation, Google Ads Training, PPC Training, Social Media Marketing, Content Marketing, Marketing Analytics, Email Marketing, Digital Marketing Certification.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.