Success story

Karolina Szamay moved into Junior Field Support Analyst

After completing the IT Technician Traineeship pathway, Karolina Szamay progressed from University Student into a role at Selected Intervention.

Placed August 2021 with structured training, practical support and a clear route into work.

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Before

University Student

Now

Junior Field Support Analyst

Pathway

IT Technician

Karolina Szamay's journey

Why did you start the IT Technician Traineeship?

I have always wanted to study and work in IT as I have a huge passion for tech, but the timing was never right. When the pandemic hit and I suddenly had way too much free time I started to look into my options and found this fantastic opportunity.

What did you enjoy most?

I enjoyed that I could study at my own pace and work independently but if I needed help my tutor was always just an e-mail away. I also really loved the live labs where I was able to test my knowledge.

What's your current role like?

My current role is great so far. I am able to combine my past experiences in communication with the knowledge I gained through the IT Career Switch. I solve first line client issues and configure devices which I believe is the best of both worlds. The company provides opportunities and guidance to further develop my skills and to learn something new every day.

“

- Karolina Szamay

Junior Field Support Analyst

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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