Success story

Dylan Millinger moved into 1st Line Support Engineer

After completing the IT Technician Traineeship pathway, Dylan Millinger progressed from Maintenance Operator into a role at AdEPT Technology Group PLC.

Placed March 2023 with structured training, practical support and a clear route into work.

Dylan Millinger

Before

Maintenance Operator

Now

1st Line Support Engineer

Pathway

IT Technician

Dylan Millinger's journey

Why did you start the traineeship?

I started the traineeship because I’ve always had an interest in IT, but due to circumstances, I couldn’t pursue it until recently, thanks to IT Career Switch.

What did you enjoy most?

I enjoyed the amount of knowledge I gained from this course, theoretical and practical as well, as it prepares you for the workplace.

What's your current role like?

My current role as a 1st line support engineer for an MSP involves me working through tickets, and dealing with a wide variety of topics, allowing me to gain a broad knowledge of IT, and giving me a good foundation for the beginning of my career.

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