Success story

Dylan Millinger moved into 1st Line Support Engineer

After completing the IT Technician Traineeship pathway, Dylan Millinger progressed from Maintenance Operator into a role at AdEPT Technology Group PLC.

Placed March 2023 with structured training, practical support and a clear route into work.

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Before

Maintenance Operator

Now

1st Line Support Engineer

Pathway

IT Technician

Dylan Millinger's journey

Why did you start the IT Technician Traineeship?

I started the traineeship because I’ve always had an interest in IT, but due to circumstances, I couldn’t pursue it until recently, thanks to IT Career Switch.

What did you enjoy most?

I enjoyed the amount of knowledge I gained from this course, theoretical and practical as well, as it prepares you for the workplace.

What's your current role like?

My current role as a 1st line support engineer for an MSP involves me working through tickets, and dealing with a wide variety of topics, allowing me to gain a broad knowledge of IT, and giving me a good foundation for the beginning of my career.

“

I enjoyed the amount of knowledge I gained from this course, theoretical and practical as well, as it prepares you for the workplace.

- Dylan Millinger

1st Line Support Engineer

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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