Success story

Weronika Madej moved into Help Desk Support Engineer

After completing the Cyber Security Traineeship pathway, Weronika Madej progressed from Business Consultant into a role at Office Tech Suite.

Placed February 2024 with structured training, practical support and a clear route into work.

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Before

Business Consultant

Now

Help Desk Support Engineer

Pathway

Cyber Security

Weronika Madej's journey

Why did you start the traineeship?

I started the traineeship because I wanted to get into IT, however, having done finance at university, I didn’t have any official IT experience. This made it very hard to make the career change and without any guidance, I didn’t know where to start. I’ve had an interest in computers and IT for a while, but I need someone to help guide me in the right direction. IT Career Switch has been exactly what I needed to change my career.

What did you enjoy most?

What I enjoyed the most was the flexibility in my learning. IT Career Switch gives you a year to complete the internal exam and the official CompTIA A+ exam which is more than enough time to cover the material. I was able to complete the course while working full time still. Being able to watch the videos on my phone made it easy to learn while on the bus.

What's your current role like?

Currently, I work as a Help desk Engineer. I am working on a support desk, resolving tickets for customers. I am learning a lot as part of my job as well as I am gaining experience with various sectors of IT, such as printers, phones networks and computers.

“

- Weronika Madej

Help Desk Support Engineer

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Cyber Security Traineeship - Cyber Security Course UK, Cyber Security Training, Cyber Security Certification, Ethical Hacking Course, CompTIA Security+, CompTIA Network+, Information Security, Security Operations Centre, Penetration Testing, Cyber Security Analyst, Cyber Security Career Change, Cyber Security Jobs UK.

Coding Traineeship - Coding Course UK, Software Developer Training, Full Stack Developer Course, Python Programming Course, Django Developer Training, Web Development Training, Backend Development, Frontend Development, Software Engineering, Junior Developer Training, Programming Qualifications.

Data Science Traineeship - Data Science Course UK, Data Analyst Training, Data Analytics Course, Business Intelligence Training, Power BI Training, SQL Training, Python Data Analysis, Data Visualisation, Data Scientist Career, Machine Learning Foundations.

AI Engineer Traineeship - Artificial Intelligence Course UK, AI Engineer Training, Machine Learning Course, Generative AI Training, Prompt Engineering, Large Language Models, Deep Learning Fundamentals, AI Developer Training, AI Automation Training.

Business Analysis Traineeship - Business Analyst Course UK, Business Analysis Training, Requirements Gathering, Stakeholder Management, Agile Business Analyst, Process Mapping, Business Process Improvement, User Stories, Business Analysis Certification.

Accounting Traineeship - Accounting Course UK, AAT Level 2, AAT Level 3, Bookkeeping Course, Accounts Assistant Training, Payroll Training, VAT Training, Financial Accounting, Accounting Qualifications, Finance Assistant.

Project Management Traineeship - Project Management Course UK, Project Manager Training, PRINCE2 Certification, Agile Project Management, Scrum Fundamentals, Project Planning, Risk Management, Project Coordinator Training, Project Delivery.

Network Engineer Traineeship - Network Engineer Course UK, Cisco Training, CCNA Training, CompTIA Network+, Routing and Switching, Enterprise Networking, Network Infrastructure, Network Administrator Training.

IT Technician Traineeship - IT Support Course UK, IT Technician Training, Help Desk Training, Technical Support Course, Service Desk Analyst, Desktop Support Engineer, CompTIA A+, IT Infrastructure Support.

Digital Marketing Traineeship - Digital Marketing Course UK, SEO Training, Search Engine Optimisation, Google Ads Training, PPC Training, Social Media Marketing, Content Marketing, Marketing Analytics, Email Marketing, Digital Marketing Certification.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.