Success story

Ted Kemp moved into School ICT Support Technician

After completing the IT Technician Traineeship pathway, Ted Kemp progressed from Library Assistant into a role at Stockport Council.

Placed May 2022 with structured training, practical support and a clear route into work.

Ted Kemp

Before

Library Assistant

Now

School ICT Support Technician

Pathway

IT Technician

Ted Kemp's journey

Why did you start the traineeship?

Having worked for several years in a specialised role in an engineering library in London, after relocating to the North West with my partner I struggled to find a similar role that fitted my skill set. After working in a few lower-level jobs in the same sector I found myself feeling unfulfilled and pessimistic about the opportunities for progression. I have had an interest in IT since my childhood, and it seemed a good option as an alternative career path to explore, but I was unsure as to how to get a solid grounding in the technical side of things that would enable me to get started. IT Career Switch provided the perfect opportunity to learn at my own pace.

What did you enjoy most?

The traineeship was very accessible and started at a level that was well suited to a novice. I also appreciated the fact that the course continued to a fairly high technical level, and included practical exercises on Cisco Packet Tracer.

What's your current role like?

I’m working as part of a friendly team providing a comprehensive IT support service to around 70 local schools. It’s a varied role with a mixture of office-based work and school visits. I am learning a lot and looking forward to the time when I will be up to speed with the rest of the team. (My job title is Schools ICT Support Technician at AVA Services- Stockport Council)

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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