Success story

Stephen Noble moved into Desktop Support Engineer

After completing the Cyber Security Traineeship pathway, Stephen Noble progressed from Wood Machinist into a role at Teleperformance.

Placed February 2023 with structured training, practical support and a clear route into work.

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Before

Wood Machinist

Now

Desktop Support Engineer

Pathway

Cyber Security

Stephen Noble's journey

Why did you start the Cyber Security Traineeship?

I started the traineeship in April 2022 because I needed a career change and felt I had reached the end of my previous career. I wanted something new with plenty of opportunities and my Cyber Security traineeship from IT Career Switch was the best option for me.

What did you enjoy most?

I most enjoyed learning about networks to which I hadn’t been exposed before. But through the traineeship, I was slowly introduced to networking concepts and enjoyed that experience.

What's your current role like?

My current role is as a desktop support engineer. For me this looks fairly varied, mostly helping to troubleshoot applications and hardware with occasional network ts. For the most part, I communicate with users through teams and remote into their desktops to apply fixes.

“

I most enjoyed learning about networks to which I hadn’t been exposed before. But through the traineeship, I was slowly introduced to networking concepts and enjoyed that experience.

- Stephen Noble

Desktop Support Engineer

Follow this pathway

Ready to follow a similar path? Discover how our Cyber Security Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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