Success story

Spencer Dyson moved into IT Support Technician

After completing the IT Technician Traineeship pathway, Spencer Dyson progressed from Sales Assistant into a role at Chronologic Ltd.

Placed April 2023 with structured training, practical support and a clear route into work.

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Before

Sales Assistant

Now

IT Support Technician

Pathway

IT Technician

Spencer Dyson's journey

Why did you start the IT Technician Traineeship?

I knew IT was the correct career choice for me, as I have natural tendencies with IT and I enjoy working with IT. So, I decided to build upon my original skills by starting the course with IT Career Switch

What did you enjoy most?

I really enjoyed all areas of the traineeship, such as learning how to use the command prompt/terminal, networking as it was a new topic for me, and learning the hardware workings of a computer.

What's your current role like?

In my current role, I am supporting customers by responding to usage and technical enquiries and providing system training. Processing and dispatching customer orders including the accurate completion of the company stock records. Receipting, testing and recording deliveries received from suppliers.

“

I really enjoyed all areas of the traineeship, such as learning how to use the command prompt/terminal, networking as it was a new topic for me, and learning the hardware workings of a computer.

- Spencer Dyson

IT Support Technician

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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