Success story

Sean Farmer moved into Service Desk Analyst

After completing the IT Technician Traineeship pathway, Sean Farmer progressed from On-the-job trainer into a role at Daisy Corporate Services.

Placed September 2023 with structured training, practical support and a clear route into work.

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Before

On-the-job trainer

Now

Service Desk Analyst

Pathway

IT Technician

Sean Farmer's journey

Why did you start the IT Technician Traineeship?

I started the traineeship with IT Career Switch as I have always had a passion for IT and computers but never really knew where to begin. This traineeship has given me everything I needed to progress into these fields.

What did you enjoy most?

The most enjoyable part of the traineeship was getting the practical side of the courses. All the videos and course materials were easy to use and were very informational. A big plus was working on your own time but knowing the time you’re putting in is going to be something useful.

What's your current role like?

My current role right now is working as a service desk analyst for Daisy Communications. I love this role as it shows the work I’m doing is actually helping customers with their problems and solving them in a timely manner & with it being a hybrid role, some days are worked from home which is such a bonus.

“

- Sean Farmer

Service Desk Analyst

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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