Success story

Ross Warburton moved into IT Help Desk Representative

After completing the Cyber Security Traineeship pathway, Ross Warburton progressed from Warehouse Operative into a role at ReAssure.

Placed February 2021 with structured training, practical support and a clear route into work.

Ross Warburton

Before

Warehouse Operative

Now

IT Help Desk Representative

Pathway

Cyber Security

Ross Warburton's journey

Why did you start the Cyber Security Traineeship?

I started the Traineeship as I had always worked in dead end, minimum wage jobs and was looking for a career with a good path moving forward in my life.

What did you enjoy most?

I think what I enjoyed most about the traineeship was how clear the path was and steps to complete the journey, so I would always know what I had to do next and how long each step would take me. Furthermore, I also thoroughly enjoyed the praticelabs work giving me realistic on the job training.

What's your current role like?

My current role is very enjoyable, as a 1st line service desk representative my day has a lot of variety in the challenges people are facing. I’m learning more every day and will have a lot of opportunity to train and progress within the field, especially with the second part of my traineeship in cybersecurity.

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