Success story

Doug Crompton moved into Support Technician

After completing the Cyber Security Traineeship pathway, Doug Crompton progressed from Sales Executive into a role at CFWN Ltd.

Placed February 2021 with structured training, practical support and a clear route into work.

Doug Crompton

Before

Sales Executive

Now

Support Technician

Pathway

Cyber Security

Doug Crompton's journey

Why did you start the traineeship?

Having 20 years retail management experience I wanted to change, with the expectation getting ever higher and the resources to do it getting tighter. I also wanted to get into a career that was future proof with people turning more and more to online the demand and the need for IT professionals increases., i also felt my existing skills and experience were transferable. I wanted a course I could do to get the qualifications I needed while still working and found this course.

What did you enjoy most?

The live labs I found really helpful being able to have access to different virtual OS’s really helps you understand how they they work differently. Also the support from the online tutor is great , in fact the support in general is always happy to help.

What's your current role like?

I love my current job I’m working as a technical support engineer, I work for a small local rural Internet provider, I do the IT support, configuring installation of equipment, customer service. I also have previous experience installing burglar alarms and cctv as well as site surveys so I work in the field doing installs, and attending customer premises to solve service issues I’m also being trained to do the site surveys for new installs too. My job is varied and interesting I’m so glad I made the change into IT.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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