Success story

Oliver Tribe moved into IT Support Technician

After completing the IT Technician Traineeship pathway, Oliver Tribe progressed from Room attendant into a role at Fitronics.

Placed January 2022 with structured training, practical support and a clear route into work.

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Before

Room attendant

Now

IT Support Technician

Pathway

IT Technician

Oliver Tribe's journey

Why did you start the traineeship?

I started the traineeship because I’ve always been interested in computers and I wanted to learn the core foundations of IT to jump-start my career.

What did you enjoy most?

I enjoyed the fact that I could learn at my own pace and manage what I do myself. I found the videos helpful and the live labs very good to get hands-on experience to prepare me for the exams.

What's your current role like?

My current role is very interesting learning how to use proprietary software and delivering first-line support for their customers. I have lots of opportunities to join other departments’ meetings to have a better understanding of what they do and how my department links in with others.

“

I enjoyed the fact that I could learn at my own pace and manage what I do myself. I found the videos helpful and the live labs very good to get hands-on experience to prepare me for the exams.

- Oliver Tribe

IT Support Technician

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About IT Career Switch

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