Success story

Neli Bašić moved into Network Operations Center Engineer

After completing the Cyber Security Traineeship pathway, Neli Bašić progressed from Customer Support into a role at Proofpoint.

Placed July 2021 with structured training, practical support and a clear route into work.

Neli Bašić

Before

Customer Support

Now

Network Operations Center Engineer

Pathway

Cyber Security

Neli Bašić's journey

Why did you start the traineeship?

I was interested in IT since I was little but never had the chance to study or enrol in a degree to specialise in it. So when I saw the IT Career Switch I realised it would be a great opportunity for me to get my foot in the door.

What did you enjoy most?

Practical labs were my favourite, especially the Active Directory section. Those were a great way to prepare for the CompTIA PBQs as well.

What's your current role like?

I enjoy working in my new role, I am learning a lot, especially about Linux, different commands and tools. I am also familiarising myself with OS X systems and different types of tickets for troubleshooting.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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