Success story

Mykyta Tkach moved into AV & Service Desk Analyst

After completing the IT Technician Traineeship pathway, Mykyta Tkach progressed from Student into a role at CRG Technology.

Placed September 2023 with structured training, practical support and a clear route into work.

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Before

Student

Now

AV & Service Desk Analyst

Pathway

IT Technician

Mykyta Tkach's journey

Why did you start the IT Technician Traineeship?

I started my traineeship because I wanted to improve my existing skills from personal experience and past part-time jobs in the IT field. I realized that completing this course would be a good basis and an excellent line on my resume to start a professional and long-term career.

What did you enjoy most?

What I appreciate most about this course is the good organization on the part of the IT career switch, the convenient design of a personal path very useful practical assignments and a live lab immediately before taking the exams.

What's your current role like?

My current role is AV & service desk analyst. Most of the time I work in an active directory and scan to solve client problems, reimage laptops and phones, and configure them for further use by users. In addition, my responsibilities include the preliminary configuration of Cisco equipment for business meetings of company employees and clients.

“

- Mykyta Tkach

AV & Service Desk Analyst

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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