Success story

Mikolaj Gudyma moved into Service Desk Level 1/2 Analyst

After completing the Cyber Security Traineeship pathway, Mikolaj Gudyma progressed from Professional Development into a role at Version 1.

Placed October 2025 with structured training, practical support and a clear route into work.

Mikolaj Gudyma

Before

Professional Development

Now

Service Desk Level 1/2 Analyst

Pathway

Cyber Security

Mikolaj Gudyma's journey

Why did you start the traineeship?

I started the Traineeship because I needed a change in career; I’ve always been drawn to the IT field, and I decided to build a career in it. At the time, it felt like an investment in myself, something that would give me the skills and direction. The program offered a clear, structured way to learn the fundamentals, and it gave me the confidence that I was moving toward a long-term future in IT.

What did you enjoy most?

What I enjoyed most was how broad and well-rounded the content was. I liked the Network+ and Security+ sections, which especially helped me connect the dots, and how much of IT infrastructure is hidden behind the scenes. I also appreciate the hands-on Live Labs that were a part of the course; applying what I was learning in a practical way made everything click and kept me motivated.

What's your current role like?

Currently, I’m working as a Level 1/2 Service Desk Analyst, and it’s been an amazing experience so far. It’s hard to believe how much I’ve grown in just three months after my first IT job. I am stretching my capability to handle different responsibilities I never expected to handle this early on, and it’s been both exciting and rewarding. Seeing that progress has really reinforced that I’m on the right path.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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