Success story

Melvin Gomez moved into IT Support Technician

After completing the IT Technician Traineeship pathway, Melvin Gomez progressed from Customer Service Sales Assistant into a role at B&H Worldwide.

Placed June 2022 with structured training, practical support and a clear route into work.

Melvin Gomez

Before

Customer Service Sales Assistant

Now

IT Support Technician

Pathway

IT Technician

Melvin Gomez's journey

Why did you start the traineeship?

I have been using computers from a young age through gaming. I studied geography at university and decided this wasn’t what I wanted to pursue in my future. Luckily, I found IT Career Switch through an advertisement and saw the best career change I could have hoped for.

What did you enjoy most?

I enjoyed this course as it was challenging it kept me engaged and I had the motivation to keep learning it every day as I enjoyed the content. My personal trainee Leigh was very helpful and quick which made studying a lot easier if I needed help.

What's your current role like?

I am an IT Support Technician for B&H Worldwide Ltd, and it is everything I ever wanted as a job. I am learning a lot about the company and the day-to-day role as a support technician.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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