Success story

Lewis Ryan moved into 1st Line Technical Support

After completing the Cyber Security Traineeship pathway, Lewis Ryan progressed from Cover Supervisor into a role at IRIS Software Group.

Placed January 2020 with structured training, practical support and a clear route into work.

Lewis Ryan

Before

Cover Supervisor

Now

1st Line Technical Support

Pathway

Cyber Security

Lewis Ryan's journey

Why did you start the traineeship?

Looking for a career change from the Education sector into IT, I found this traineeship as the perfect opportunity. I have always been interested in computers and wanted to pursue this as a career.

What did you enjoy most?

The Traineeship had many different ways of learning such as the Online Portal which has many step by step videos and useful Powerpoints and information. The online Live Labs environment helped me to learn some of the key aspects which are useful in many IT jobs such as learning how to operate Active Directory.

What's your current role like?

I love my new job. The work environment is very helpful and friendly which is great since the work can sometimes be quite pressured at times. Remoting onto customer computers to fix their problems is the majority of the job.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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