Success story

Kyle Kershaw moved into IT Support Engineer

After completing the IT Technician Traineeship pathway, Kyle Kershaw progressed from Secure Driver into a role at Keyteach.

Placed September 2020 with structured training, practical support and a clear route into work.

Kyle Kershaw

Before

Secure Driver

Now

IT Support Engineer

Pathway

IT Technician

Kyle Kershaw's journey

Why did you start the traineeship?

I wasn’t happy with the prospects or earnings in my current career and so felt I needed to retrain in a new field. I chose IT because of the increasing demand/ opportunities in various sectors and my interest in technology. While searching for suitable courses I came across IT Career Switch and the IT Technician Traineeship on offer seemed perfect for me.

What did you enjoy most?

I liked the fact that I could work my way through the course at my own pace around my full time job. I also enjoyed putting my new knowledge into practice in the hands on labs.

What's your current role like?

Only 3 weeks after passing my CompTIA A+ exams I got my first interview, was successful, and started the following week. I work at Keyteach as a Junior IT Support Engineer. In my new role I’ve spent most of my time working with VMware preparing virtual environments for end users, setting up and managing servers, and dealing with help desk tickets. There’s been a lot to absorb and still lots to learn but it is very interesting and enjoyable.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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