Success story

Julius Patton moved into Help Desk Administrator

After completing the Cyber Security Traineeship pathway, Julius Patton progressed from Maintenance Engineer into a role at KERO Business Solutions Ltd.

Placed April 2025 with structured training, practical support and a clear route into work.

Julius Patton

Before

Maintenance Engineer

Now

Help Desk Administrator

Pathway

Cyber Security

Julius Patton's journey

Why did you start the traineeship?

I started the Cyber Security Traineeship because I was feeling no career progression or job satisfaction after 20 years as a maintenance engineer. I needed a fresh challenge and I took the plunge, and made a hobby start working for me, and me for it.

What did you enjoy most?

When you study hard, you get a lot out of it, and it stays with you. I enjoyed the little wins and the big ones too, because I knew I could still use my brain at my age after all!

What's your current role like?

My current role is as the Tier 1 Help Desk Administrator for a small but very capable IT support team. I’m learning so much on a daily basis, but this is expertise in the making. Doing this work every day is invaluable for making this job a career. I’m challenged, but I’m capable and I’m here for it.

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