Success story

Jonathan Namir moved into Support Engineer

After completing the IT Technician Traineeship pathway, Jonathan Namir progressed from Bookkeeper PA into a role at Pioneer Solutions.

Placed May 2022 with structured training, practical support and a clear route into work.

Jonathan Namir

Before

Bookkeeper PA

Now

Support Engineer

Pathway

IT Technician

Jonathan Namir's journey

Why did you start the traineeship?

I always had an interest in technology and computing from an early age but decided to go through the Music Technology route later on down the line I fell out of love with it. During the pandemic, I got made redundant from a job I was forcing myself to go into. Once I left, it gave me time to think about what I was actually interested in. I researched how to get into the IT industry and found that the CompTIA A+ is the gateway. After further research, I discovered IT Career Switch which looked like a good place to get my foot in the door with it all.

What did you enjoy most?

I very much enjoyed putting the learned skills to the test. During the video lectures, I would follow along and perform things on my end which made it all very interesting. I ended up learning a lot through doing that.

What's your current role like?

My current role as a Support Engineer at Pioneer Solutions is exactly what I expected from a successful MSP. Very fast-paced but very rewarding. I am now part of a welcoming friendly team, and our clients are also great to work with. Every day brings new technical issues that need resolving, so the learning never ends which is great in my opinion.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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