Success story

Johnathan Rees moved into Service Desk Technician

After completing the IT Technician Traineeship pathway, Johnathan Rees progressed from Audience Growth Strategist into a role at CGI.

Placed October 2021 with structured training, practical support and a clear route into work.

Johnathan Rees

Before

Audience Growth Strategist

Now

Service Desk Technician

Pathway

IT Technician

Johnathan Rees's journey

Why did you start the traineeship?

I started the traineeship as I wanted to change my career as I was working in Media & Publishing. I wanted a fresh start in a new sector.

What did you enjoy most?

I really enjoyed the Livelabs section of the course. This allowed some practical experience rather than just watching videos. The videos were however very well made and extremely formative – enough for me to pass the exams at least!

What's your current role like?

I’ve just started on a Service Desk at CGI where they’ve given me more training. Really enjoy being part of the team and learning on the job as I go!

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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