Success story

Johnathan Rees moved into Service Desk Technician

After completing the IT Technician Traineeship pathway, Johnathan Rees progressed from Audience Growth Strategist into a role at CGI.

Placed October 2021 with structured training, practical support and a clear route into work.

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Before

Audience Growth Strategist

Now

Service Desk Technician

Pathway

IT Technician

Johnathan Rees's journey

Why did you start the IT Technician Traineeship?

I started the traineeship as I wanted to change my career as I was working in Media & Publishing. I wanted a fresh start in a new sector.

What did you enjoy most?

I really enjoyed the Livelabs section of the course. This allowed some practical experience rather than just watching videos. The videos were however very well made and extremely formative – enough for me to pass the exams at least!

What's your current role like?

I’ve just started on a Service Desk at CGI where they’ve given me more training. Really enjoy being part of the team and learning on the job as I go!

“

- Johnathan Rees

Service Desk Technician

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