Success story

James Taylor moved into IT Administrator

After completing the IT Technician Traineeship pathway, James Taylor progressed from Media Executive into a role at YMCA DownsLink Group.

Placed January 2022 with structured training, practical support and a clear route into work.

James Taylor

Before

Media Executive

Now

IT Administrator

Pathway

IT Technician

James Taylor's journey

Why did you start the IT Technician Traineeship?

I started the traineeship after feeling stagnant in my work, I’ve always loved tech and it seemed like the logical step towards my development.

What did you enjoy most?

I enjoyed the variety of training materials, be it videos, flash cards or pair matching there was always a different type of task to keep the information fresh.

What's your current role like?

My current role as IT Administrator involves being in control of the asset management for the companies phones, laptops and peripherals including tasks such as buying and resetting. I also perform administrative duties such as password resets and account creations across the various platforms the company uses.

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