Success story

Isaac Ogunkoya moved into IT Support Engineer

After completing the IT Technician Traineeship pathway, Isaac Ogunkoya progressed from Community Support Worker into a role at Le Pain Quotidien.

Placed February 2020 with structured training, practical support and a clear route into work.

Isaac Ogunkoya

Before

Community Support Worker

Now

IT Support Engineer

Pathway

IT Technician

Isaac Ogunkoya's journey

Why did you start the traineeship?

I started the traineeship because i needed a change of career as i had worked 10 years doing 12 hour shifts as a carer/support worker without significant progression, no free weekends or great pay. This traineeship offered me affordable training, job guarantee and money back if i do not get a job compared to other training companies who charge 3 times more for the same package with no job guarantee and no refund!

What did you enjoy most?

I loved the fact that i could study at my own pace, study the latest materials for the latest exams, be supported by the team and encouraged to pass the internal tests and the compTIA A+ official exams. The job expert at ITCareerSwitch gave me ideas on how to make my LinkedIn profile stand out, gave me interview tips, referred me to their partners for interviews although i ultimately went with my current role as it suited my needs more.

What's your current role like?

I work as a 1st Line Support Engineer with Le Pain Quotidien in London and i must say it is satisfying as it is challenging because i can use my acquired knowledge from the traineeship as well as learn new skills to support office staff as well as hundreds of international chain of stores. Most importantly i have the opportunity to progress and adequate support and time to become a better IT engineer everyday. Lastly, i only work 9-5 now with almost twice the salary i was earning in my former career, what’s not to like!

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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