Success story

Joel Birch moved into 1st Line Support

After completing the IT Technician Traineeship pathway, Joel Birch progressed from Warehouse Operative into a role at NDI Technologies.

Placed February 2020 with structured training, practical support and a clear route into work.

Joel Birch

Before

Warehouse Operative

Now

1st Line Support

Pathway

IT Technician

Joel Birch's journey

Why did you start the traineeship?

I was looking for a new career, I had never really got on with computers but I did enjoy problem solving and learning new things which IT certainly covers. Also it is a step toward a better career in a growing industry.

What did you enjoy most?

I liked learning the content, there were a lot of simple tools I didn’t even know existed on any computer. I was able to learn at my own pace and could learn more about the topics whenever I wanted.

What's your current role like?

It is a steep learning curve to begin with and takes time to adjust to a new career. But I work in a company with people who are willing to take the time to show me real world things from the training and are happy to teach me anything I ask them.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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