Success story

David Ide moved into Field Support Engineer

After completing the IT Technician Traineeship pathway, David Ide progressed from Music Teacher into a role at Oakford Technology Ltd.

Placed May 2021 with structured training, practical support and a clear route into work.

David Ide

Before

Music Teacher

Now

Field Support Engineer

Pathway

IT Technician

David Ide's journey

Why did you start the traineeship?

I started my Traineeship a couple of months a lot of my family and friends were beginning to work from home. I was helping them set up their computers and get comfortable using all the technology that we were all having to get used to very quickly, and I found that I really enjoyed doing that, as well as upgrading old hardware and making good use of the old tech that was gathering dust in the cupboards. After searching for some courses to do I came across IT Career Switch and I jumped at the chance!

What did you enjoy most?

I enjoyed constantly having that feeling of the wool being lifted from my eyes on so many different topics in computing, everything covered was fascinating to me and it has really helped me feel confident in my new job.

What's your current role like?

My current role is a Field Support Engineer, where I go round to clients (mostly schools) and help solve issues and educate. I’m very glad to have landed this role as every school has different equipment and I come across every type of mobile device, every management software, and in the school holidays, I’m helping build networks, deploy hundreds of computers, and getting stuck into every single aspect that the course has covered. There’s not a single thing that hasn’t been useful, even Windows 7 believe it or not!

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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