Success story

Daniel Tehrani moved into Service Desk Analyst

After completing the IT Technician Traineeship pathway, Daniel Tehrani progressed from Account Manager into a role at nGeneration Limited.

Placed April 2021 with structured training, practical support and a clear route into work.

Daniel Tehrani

Before

Account Manager

Now

Service Desk Analyst

Pathway

IT Technician

Daniel Tehrani's journey

Why did you start the traineeship?

I’ve always wanted to get involved in IT and eventually found myself stuck in my former role doing something I gradually disliked. I decided it was time to change, to something that I would find myself doing in the long-term with more scope and options for progression. Most IT jobs out there require degree experience and without having any formal IT qualifications, I decided to enrol on this traineeship.

What did you enjoy most?

The Live Labs were a great way of putting the theory to practical use in a virtual environment, without any worry of breaking anything. I also enjoyed the flexibility with the course as it’s mostly self-led, so it’s down to you on how fast you want to complete the training package.

What's your current role like?

My current job role as a Service Desk Analyst is quite challenging and also rewarding. I provide first line support to the retail & hospitality sector using the skills & knowledge I have gained from IT Career Switch. I am more than happy with the results after completing the traineeship and look forward to my future career in the IT industry.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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