Success story

Charley Phillips moved into Client Technical Support

After completing the IT Technician Traineeship pathway, Charley Phillips progressed from Bartender into a role at Spindogs.

Placed April 2021 with structured training, practical support and a clear route into work.

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Before

Bartender

Now

Client Technical Support

Pathway

IT Technician

Charley Phillips's journey

Why did you start the IT Technician Traineeship?

I’ve always had a love and interest in technology and IT in general. However, I always thought it was daunting and scary to get into and that you need a university degree. However, I found the Cyber Security Traineeship course and looked it over and it was exactly what I needed to break into IT.

What did you enjoy most?

The courses were well laid out and structured. There wasn’t a huge rush to complete them so I could study while working also which was amazing. However, the best part was the support from both my Tutor Leigh and Recruitment Specialist Ann. Both went above and beyond to help me complete my training, prepare for a job role and secure a place.

What's your current role like?

I love my current role as no one day is the same. Working as part of a relatively small team I get to do a wide range of things from helping our clients with any issues they may have, service and manage website servers and much more! A truly amazing place that I would never think I would have a chance at having.

“

- Charley Phillips

Client Technical Support

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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