Success story

Cam Rockliff moved into 1st Line Engineer

After completing the Cyber Security Traineeship pathway, Cam Rockliff progressed from Mental Health Worker into a role at TIEVA.

Placed December 2024 with structured training, practical support and a clear route into work.

Cam Rockliff

Before

Mental Health Worker

Now

1st Line Engineer

Pathway

Cyber Security

Cam Rockliff's journey

Why did you start the traineeship?

I was in the Adult Social Care sector before, working with victims of crime and mental health services. It was rewarding but taxing; I had to commit or to switch. Tech has always been my interest, ever since I was taking radios apart as a kid. After the WannaCry ransom attack occurred and affected me when I was still in Adult Social Care, I developed an interest in computer security. The traineeship allowed me to develop real experience and qualifications to complete this pivot, while I was still working.

What did you enjoy most?

Challenging myself to be a student again. The traineeship was flexible so much that I could work full time and still study and complete the course. Learning how to properly learn again was a great developmental challenge for me.

What's your current role like?

I work for the service delivery team for an MSP (Managed Service Provider). This is different from being part of an in-house service desk, as my company are essentially the service desk for multiple different companies at once. It’s intense but rewarding, as I have to learn multiple systems and various IT Infrastructures; it’s a great variety with many different tools and methods I get to learn.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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