Success story

Aqsah Zia moved into Tech Support Adviser

After completing the IT Technician Traineeship pathway, Aqsah Zia progressed from Teaching Assistant into a role at Which?.

Placed August 2021 with structured training, practical support and a clear route into work.

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Before

Teaching Assistant

Now

Tech Support Adviser

Pathway

IT Technician

Aqsah Zia's journey

Why did you start the IT Technician Traineeship?

I wanted a job in the IT industry but didn’t have the experience necessary. After coming across IT Career Switch and their job guarantee, I thought it would be the best way to get a job and gain technical knowledge. I always had a passion in solving tech-related issues and wanted to prove to myself that I could do it.

What did you enjoy most?

I enjoyed the fact that I could choose my own pace of learning, as well as the structure of the course. I also enjoyed the practice labs very much as they gave me good practical experience. Furthermore, having a tutor to help with any questions I had was very beneficial.

What's your current role like?

It’s great so far. In my current role, I’m able to help people with their everyday technical problems which I find very satisfying. Everything I learnt during the Traineeship comes in handy and I’m developing my IT knowledge at the same time. I’m looking forward to where this role takes me.

“

- Aqsah Zia

Tech Support Adviser

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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