Success story

Apurva Shah moved into IT Desktop Support Analyst

After completing the Cyber Security Traineeship pathway, Apurva Shah progressed from Online Assistant into a role at AXA.

Placed March 2021 with structured training, practical support and a clear route into work.

Apurva Shah

Before

Online Assistant

Now

IT Desktop Support Analyst

Pathway

Cyber Security

Apurva Shah's journey

Why did you start the traineeship?

I always had a passion for IT, but due to financial responsibilities could not take the plunge, fortunately, due to Pandemic- I had time to study at my own pace. This traineeship suited me perfectly compared to others on offer (including apprenticeship programmes). I had a very strong customer service background and needed the right skill sets to undertake that 1st step into IT support, this traineeship has provided me with that edge.

What did you enjoy most?

What I enjoyed most were the selection of courses, they are neutral. The ease of access to the courses and friendly people to deal with.

What's your current role like?

My current role is full on. Constantly busy, not one day is the same. I am learning new systems, getting hands-on experience. Challenging at times, but when the end user is satisfied with the solution provided, it makes my day. I am very thankful to the IT Career Switch for giving me this opportunity.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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