Success story

Aparna Jibin moved into IT Systems Support Analyst

After completing the IT Technician Traineeship pathway, Aparna Jibin progressed from Digital Marketing Consultant( SEO/ PPC) into a role at Yorkshire Building Society.

Placed November 2022 with structured training, practical support and a clear route into work.

Aparna Jibin

Before

Digital Marketing Consultant( SEO/ PPC)

Now

IT Systems Support Analyst

Pathway

IT Technician

Aparna Jibin's journey

Why did you start the traineeship?

My aim was to switch my career to IT, and by participating in the IT technician traineeship, I gained valuable experience and knowledge that helped me pursue a career in IT. The program aims to provide trainees with hands-on experience and practical skills in the IT field, including troubleshooting, hardware and software installation, network maintenance, and more.

What did you enjoy most?

1. Hands-on experience: Trainees get to work with a lab, which provides me with valuable hands-on experience. 2. Career advancement: The IT technician traineeship can help trainees advance their careers in IT by providing them with valuable experience and industry-recognized certifications. Overall, the IT technician traineeship can provide trainees with a challenging and rewarding learning experience that can help them develop new skills and advance their careers in IT.

What's your current role like?

My current role is IT systems support Analyst. Diagnosing the source of colleagues’ IT problems. Advising them on possible solutions.Effective identification & support of the incidents, including stakeholder management & appropriate reports. Using Active Directory, Azure Endpoint and service connect to support users. Working with incident management – using the tool ServiceNow.

Your success story could be next

Start your new career journey with IT Career Switch.

Start Your Career

Follow us on LinkedIn



About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

WhatsApp us