Success story

Andrew Harrison moved into IT Support Technician

After completing the Cyber Security Traineeship pathway, Andrew Harrison progressed from Customer Advisor into a role at Pivotal.

Placed November 2020 with structured training, practical support and a clear route into work.

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Before

Customer Advisor

Now

IT Support Technician

Pathway

Cyber Security

Andrew Harrison's journey

Why did you start the traineeship?

I started the Traineeship after spending over 10 years in Retail, I knew that I was stuck and needed a change. After many unsuccessful attempts to find a new job I knew I needed some extra qualifications and skills on my CV. I have always been interested in computers and new technologies which is why I started to focus on a career in IT.

What did you enjoy most?

I enjoyed the entire learning process, I found the videos extremely helpful and well broke down into manageable chunks of information. I also enjoyed the live labs aspect of the course as it enabled me to put what i have learnt into practice.

What's your current role like?

My current role is fantastic, I have fresh challenges and I’m still learning every day which is very rewarding and I feel that all my hard work is paying off.

“

- Andrew Harrison

IT Support Technician

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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