Success story

Alan Fung moved into IT Support Associate – Europe

After completing the Cyber Security Traineeship pathway, Alan Fung progressed from Community Associate into a role at APCO Worldwide.

Placed October 2023 with structured training, practical support and a clear route into work.

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Before

Community Associate

Now

IT Support Associate – Europe

Pathway

Cyber Security

Alan Fung's journey

Why did you start the Cyber Security Traineeship?

I embarked on the Traineeship because of my deep interest in the IT field. The Traineeship provided the perfect opportunity to bridge this gap and acquire the foundational knowledge and skills necessary for a successful start in IT.

What did you enjoy most?

What I enjoyed most about the Traineeship was the exposure to different computer software. It equipped me with essential knowledge and hands-on experience, which proved invaluable as I transitioned into the IT field and laid a strong foundation for my ongoing work in IT.

What's your current role like?

In my current role, I am part of the IT Support team which manages tickets in the IT helpdesk. This involves promptly addressing and resolving various technical issues and user concerns. Additionally, I am responsible for managing a range of devices, including laptops, phones, and other peripherals.

“

- Alan Fung

IT Support Associate – Europe

Follow this pathway

Ready to follow a similar path? Discover how our Cyber Security Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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