Success story

Valerija Timofejeva moved into Technical Support Agent

After completing the IT Technician Traineeship pathway, Valerija Timofejeva progressed from Compliance Officer into a role at Tech Mahindra.

Placed May 2021 with structured training, practical support and a clear route into work.

Valerija Timofejeva

Before

Compliance Officer

Now

Technical Support Agent

Pathway

IT Technician

Valerija Timofejeva's journey

Why did you start the traineeship?

I have moved to another country and my career plans together with the university degree became irrelevant. I was doing simple work but craved for something more meaningful. Since I have always been interested in technology but lacked actual theoretical knowledge, I decided to find some courses. IT Career Switch traineeship gave me not only the necessary theoretical and practical skills but helped to define the exact path in IT I am aiming for now. The included recruitment was another reason I chose to start this traineeship. Have not regretted it!

What did you enjoy most?

During the traineeship, I went through multiple courses, and I specifically enjoyed networking. It was great to get some practice using virtual machines and get to know Windows servers and other operating systems since I generally use only Windows 10. However, the best part was the recruitment process. I felt really supported and gained another set of skills useful for the interviews.

What's your current role like?

My current role is connected with networking – dealing with broadbands, landlines and VoIP. I absolutely love the place where I am now and it promises to become only better. I keep referring to the knowledge I have gained during the traineeship daily.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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