Success story

Stephen Akomolafe moved into IT Support Engineer

After completing the IT Technician Traineeship pathway, Stephen Akomolafe progressed from Contact centre advisor into a role at Claranet.

Placed July 2023 with structured training, practical support and a clear route into work.

Stephen Akomolafe

Before

Contact centre advisor

Now

IT Support Engineer

Pathway

IT Technician

Stephen Akomolafe's journey

Why did you start the traineeship?

The reason why I started this traineeship was due to my passion for I.T that I had always had. I had always been fascinated by how technology was and has been growing, which made me think to myself that I would want to be a part of any new upcoming ideas that would be brought into our generation. After reviewing IT Career Switch I realised that this was the traineeship for me and after the months of revising and exams, it was worth it as this has started my IT journey.

What did you enjoy most?

I enjoyed most the different types of video modules that were taught. I liked the fact that it was done visually instead of just a big blog of text, so as I am learning and taking in the information I am also watching how things are done like the physical aspects of teaching me how to replace a RAM.

What's your current role like?

My current role is IT engineer for Claranet. My day-to-day job role includes the observing and handling of software and hardware products. The usage of Azure, Endpoint, Entra, Teams, printers and scanners makes sure any problems that occur troubleshooting and fixing the problem. Rebuilding and wiping laptops, changing them from hybrid or legacy devices to native. I really enjoy my role and I’ve learnt so much in such a short time, the team I am surrounded by are very professional, and friendly and has made me feel so welcome. I look forward to growing further and further within my IT Journey.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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