Success story

Spencer Terry moved into Technical Support Engineer

After completing the IT Technician Traineeship pathway, Spencer Terry progressed from Conference Manager into a role at Ctalk.

Placed January 2021 with structured training, practical support and a clear route into work.

Spencer Terry

Before

Conference Manager

Now

Technical Support Engineer

Pathway

IT Technician

Spencer Terry's journey

Why did you start the traineeship?

I had always wanted to be in the IT field but thought that without a degree and previous experience it would never happen, then when the pandemic hit and I lost my job in Hospitality Management, I took it as an opportunity to make a real go at it. After researching into the best route to make such a big career change, I found IT Career Switch who offered not only a full in-depth course with an official certification, but also the support in CV building and applying to jobs. After a few phones speaking with them, I knew it was the right path to take and got started right away.

What did you enjoy most?

Everything. The structure of the course was great for myself who hasn’t had formal IT training before, it started with the basics and laying a solid foundation of knowledge and then built on it with each subsequent section. The knowledge was then re-enforced by exams throughout, so I knew I was able to apply what I was learning. Finally, the range of topics covered from networking to security, gave me the confidence that I would be able to step into this new career and be able to hold my own.

What's your current role like?

My current role is Technical Support Engineer and it’s everything I imagined and more, everyday I’m learning and developing my skillset in a great team with fantastic support. I get to be hands-on with computer systems and help solve client problems, which is greatly rewarding when I’m able to assist them in getting back up and running. I see myself being here for many years with multiple avenues to be able to go into within the company. I wouldn’t have been able to be where I am today without IT Career Switch and for that I am forever grateful.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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