Success story

Scott McCulley moved into IT Service Desk Agent

After completing the IT Technician Traineeship pathway, Scott McCulley progressed from Shift Manager into a role at QinetiQ.

Placed December 2021 with structured training, practical support and a clear route into work.

Scott McCulley

Before

Shift Manager

Now

IT Service Desk Agent

Pathway

IT Technician

Scott McCulley's journey

Why did you start the traineeship?

I started the traineeship program as I always had an interest in IT and I wanted to be able to start my career within the sector by going through a certified course and that’s when I found my CyberSecurity course on the IT Career Switch website.

What did you enjoy most?

The section of the course I enjoyed the most is probably the virtual machine training as it gave me a better and more visual understanding of setting up and troubleshooting hardware and software issues.

What's your current role like?

My current role is with a company called QinetiQ, and thus far it’s been a good learning experience and after the traineeship, I feel more confident in myself and fulfilling my duties in my new role.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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