Success story

Robert Moore moved into IT Technical Support

After completing the IT Technician Traineeship pathway, Robert Moore progressed from Labourer into a role at AWD.

Placed May 2020 with structured training, practical support and a clear route into work.

Robert Moore

Before

Labourer

Now

IT Technical Support

Pathway

IT Technician

Robert Moore's journey

Why did you start the traineeship?

After doing some searching online, I came across IT Career Switch and decided to have a look at what they were about and started reading some reviews and success stories. I really liked the idea of it so I decided to go with IT Career Switch as I was struggling to get my foot in the door within the IT sector as many companies were looking for employees with previous experience. I have always had a massive interest in IT and it was something I wanted a successful career in. I thought this would be a good place to learn and with the guaranteed job placement at the end of it, it was a no brainer to get into the IT sector.

What did you enjoy most?

What I enjoyed the most about the traineeship was the Live Labs. This enabled me to put the theory I had learned into practice and get the necessary hands on experience required to work in a real world IT environment. I also liked that at the end of every course, there were quizzes to make sure you understood everything before moving on to the next course.

What's your current role like?

My current role is very busy. My role varies day by day depending on where I am needed. My role includes building and repairing gaming PC’s, installing and configuring operating systems, providing support via phone, email and remote desktop. Also, monitoring helpdesk tickets inline with SLA’s. I have settled in really well and I am really enjoying the new career in IT. The future is very exciting as now I have my foot in the door, I can continue to learn and work my way up into the IT sector.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

Additional keywords associated with IT Career Switch include: career change courses UK, online traineeships, online training courses, professional certifications, beginner-friendly training programmes, employment support, recruitment assistance, interview coaching, CV preparation, job-ready skills, flexible online learning, career development programmes, industry-recognised qualifications, technology training, business training, digital skills training, remote learning, professional development, entry-level jobs, career progression and job-focused training.

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