Success story

Oliver Franks moved into 1st Line Network Engineer

After completing the IT Technician Traineeship pathway, Oliver Franks progressed from Private Language Coach into a role at SAS Global Communications.

Placed October 2021 with structured training, practical support and a clear route into work.

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Before

Private Language Coach

Now

1st Line Network Engineer

Pathway

IT Technician

Oliver Franks's journey

Why did you start the IT Technician Traineeship?

I was at a crossroads career wise. Having been a TEFL teacher for most of my 20s, then worked as an event technology project manager for most of my 30s, I wanted to refocus and challenge myself to grow. I chose the Traineeship because it seemed like an ideal, cost effective way to learn a lot in a short space of time and get myself hired in a new role.

What did you enjoy most?

I liked the Networking + course the best, mainly because the subject interested me more and the trainer was more engaging than most of the others. I also liked the Live Labs as they gave me the opportunity to practice hands-on.

What's your current role like?

Currently, I work on the 1st Line team in a busy NOC (Network Operations Centre). I work directly with customers and am challenged every day to learn a little bit more about the world of networking. Each ticket is a lesson and there are many knowledgeable colleagues to help me out. It’s a new world for me.

“

- Oliver Franks

1st Line Network Engineer

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