Success story

Kieran Ball moved into Service Desk Analyst

After completing the IT Technician Traineeship pathway, Kieran Ball progressed from Unemployed into a role at Llywodraeth Cymru /Welsh Government.

Placed May 2021 with structured training, practical support and a clear route into work.

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Before

Unemployed

Now

Service Desk Analyst

Pathway

IT Technician

Kieran Ball's journey

Why did you start the IT Technician Traineeship?

I started the traineeship to re-skill and be able to find my way into a new industry. After losing my job in the pandemic I needed a helping hand switching industry and this seemed like a great fit.

What did you enjoy most?

I really enjoyed the CV help and the guarantee of an actual job. Getting an actual qualification that employers look for was very helpful too and really helped in the interview process.

What's your current role like?

My current job is very varied, I’m learning lots of new skills on the job while applying the knowledge that I’d gained from the traineeship- I’m really enjoying it so far.

“

I really enjoyed the CV help and the guarantee of an actual job. Getting an actual qualification that employers look for was very helpful too and really helped in the interview process.

- Kieran Ball

Service Desk Analyst

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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