Success story

Kelvin Tairou moved into Service Desk Analyst

After completing the IT Technician Traineeship pathway, Kelvin Tairou progressed from Quality Engineer into a role at Cegedim Healthcare Solutions UK.

Placed August 2023 with structured training, practical support and a clear route into work.

Kelvin Tairou

Before

Quality Engineer

Now

Service Desk Analyst

Pathway

IT Technician

Kelvin Tairou's journey

Why did you start the traineeship?

After working in manufacturing for a while I realised IT was the right path for me, but wasn’t too sure where to start and this traineeship shows a clear path.

What did you enjoy most?

I enjoyed the study, the support that I got and the hands-on labs.

What's your current role like?

I’m currently working as a service desk analyst helping pharmacies resolve hardware and software-related issues. It’s fast and challenging with lots of training, which is exactly what I was looking for.

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