Success story

Joe Goddard moved into Service Desk Analyst

After completing the Cyber Security Traineeship pathway, Joe Goddard progressed from Junior Land Consultant into a role at JD Sports Fashion.

Placed June 2023 with structured training, practical support and a clear route into work.

Joe Goddard

Before

Junior Land Consultant

Now

Service Desk Analyst

Pathway

Cyber Security

Joe Goddard's journey

Why did you start the traineeship?

I started this traineeship as it gave me a new opportunity to work within a growing industry doing something I knew I would enjoy, whilst also earning a full-time wage as opposed to an apprenticeship wage.

What did you enjoy most?

The flexibility made the course a lot easier. Some weeks I could get a lot of studying done, and then other weeks perhaps not so much, but felt very little impact as I was able to get enough done in the weeks prior. I found this helped make the experience more enjoyable as I wasn’t having to stick to strict timetables. The tutors also made this course a walk in the park – extremely helpful and overwhelmingly positive, they were always there whenever I had any queries.

What's your current role like?

Currently, I work in first-line IT support – the role is fast-paced with no dull moments. There is never a quiet day; at the end of each day, I always feel I have done my part, been productive, and worked hard. Providing a quick and efficient service can feel very rewarding, especially when the consumer expresses their gratitude.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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