Ibtisam Ali's journey
Why did you start the traineeship?
I started the traineeship because I wanted to start a career in IT but wasn’t sure how to do this. I wanted to go down the apprenticeship route but was finding it difficult to find a suitable one. That’s when I found the Cyber Security traineeship with IT Career Switch and saw the guarantee of an IT role within 15 weeks of passing my exams.
What did you enjoy most?
I enjoyed learning about the different IT concepts and the live labs which put what I learned into practice so it’s not all watching lectures.
What's your current role like?
Currently, I am working as an IT Service Desk Analyst for a bank which I am really enjoying. I assist colleagues with any issues relating to IT through calls and online tickets.