Success story

Emre Bayrak moved into Service Desk Analyst

After completing the IT Technician Traineeship pathway, Emre Bayrak progressed from Catering Assistant into a role at ITG.

Placed January 2020 with structured training, practical support and a clear route into work.

Emre Bayrak

Before

Catering Assistant

Now

Service Desk Analyst

Pathway

IT Technician

Emre Bayrak's journey

Why did you start the traineeship?

I needed to find a job in the UK and I had a lack of UK IT experience. I decided to look at certifications and after doing some research I found this Traineeship.

What did you enjoy most?

I have enjoyed studying whenever I can because it was an online course. I also have enjoyed to use the LiveLabs as all the operating systems were in the same place which was very cool.

What's your current role like?

My current role is a Service Desk Analyst. This job allows me to use all my skills on the windows environment. Soon I will start to write PowerShell scripts. I also do alot troubleshooting as well.

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IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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