Success story

Eimantas Norbutas moved into IT Help Desk Analyst

After completing the IT Technician Traineeship pathway, Eimantas Norbutas progressed from Order Picker into a role at Retail Assis.

Placed August 2022 with structured training, practical support and a clear route into work.

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Before

Order Picker

Now

IT Help Desk Analyst

Pathway

IT Technician

Eimantas Norbutas's journey

Why did you start the IT Technician Traineeship?

I have always been interested in IT and the versatility, as well as progression within the industry, definitely appealed to me. While I was researching how to get started in the Industry and the plethora of certifications available. I stumbled across IT Career Switch, which ticked all the boxes for me, so I got started right away!

What did you enjoy most?

I would have to say the flexibility of the program worked really well for me personally. I Didn’t feel pressured to study at specific times and dates, so I was able to easily fit in small study sessions throughout the week.

What's your current role like?

I’m currently working as an IT HelpDesk Analyst for Retail Assist and I’m learning a lot every day and really enjoying it. We work with a wide range of clients and in turn support a variety of hardware, software and networks. The team is always there to guide and support me and there’s always something to do, so I’m never bored. Time is flying by these days, and I look forward to progressing further in the industry in the coming years.

“

- Eimantas Norbutas

IT Help Desk Analyst

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Ready to follow a similar path? Discover how our IT Technician Traineeship helps career changers develop job-ready skills for IT jobs in the UK, with structured support, practical training and access to one of the UK's leading job guarantee courses designed to help you secure real IT training jobs and long-term career change jobs.

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About IT Career Switch

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