Success story

Edyta Kopec moved into Service Desk Analyst

After completing the IT Technician Traineeship pathway, Edyta Kopec progressed from Gym Receptionist into a role at Pacific Ltd.

Placed June 2022 with structured training, practical support and a clear route into work.

Edyta Kopec

Before

Gym Receptionist

Now

Service Desk Analyst

Pathway

IT Technician

Edyta Kopec's journey

Why did you start the traineeship?

I was always interested in an IT career. During the lockdown, I had plenty of free time on my hands and this offer was just too good to pass up. The chance to learn and get your certification with a job guarantee was just too good to miss.

What did you enjoy most?

You could easily do it from the comfort of your own home and at your own pace. No one rushing you and plenty of support if needed.

What's your current role like?

I got my first IT role after just 4 weeks as a 1st line support analyst at Pacific Ltd. It’s just 10 min away from my house and a really good place to learn. It’s a fast-paced environment with plenty of opportunities to advance and learn even more.

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About IT Career Switch

IT Career Switch is a UK-based career change and professional training provider helping individuals gain the skills, qualifications and practical experience needed to enter some of the UK's fastest-growing industries. Through flexible online traineeship programmes, learners can develop job-ready skills in Cyber Security, Coding, Data Science, Artificial Intelligence, Business Analysis, Accounting, Project Management, Network Engineering, IT Support, Digital Marketing and Health & Safety. Programmes are designed for beginners and career changers, combining industry-recognised certifications, practical projects, tutor support, recruitment assistance, CV preparation and interview coaching. IT Career Switch provides structured pathways into professional careers, helping learners develop the confidence and practical experience required by employers across the UK.

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